🛍️ Refund & Returns Policy
At therhude.shop, your satisfaction is our style statement. We believe shopping should be stress-free, and that includes our return & refund process. If something isn’t quite right, we’ve got your back!
🔄 Easy Returns
Changed your mind? No worries! You can return eligible items within 7 days of delivery. Here’s what you need to know:
- Items must be unused, unwashed, and in original condition with tags and packaging intact.
- Footwear must be returned in the original shoe box (if applicable).
- Only non-sale and non-customized items are returnable.
To initiate a return, email us at support@therhude.shop with your order number and reason for return. Our team will guide you through the process.
đź’¸ Refunds
Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be:
- Processed to your original payment method within 5–7 business days.
- In case of COD orders, refunded via store credit or bank transfer.
Shipping charges are non-refundable unless the error was on our end.
đźš« Non-Returnable Items
- Items on clearance or final sale
- Personalized or custom-made pieces
- Undergarments for hygiene reasons
📦 Damaged or Incorrect Items?
Oh no! If your item arrived damaged or you received the wrong product, reach out to us within 48 hours of delivery with clear photos. We’ll make it right—guaranteed.
🤝 Our Promise
We’re committed to providing a smooth and transparent shopping experience. If you ever feel stuck or unsure, just drop us a line. We’re always here to help.